Dear Wallingford Family YMCA Community,
At the Wallingford Family YMCA, we take your health and safety very seriously. Since we closed on March 17th due to the COVID-19 crisis, our team of dedicated staff has come together to develop expanded strategies to keep our members & staff healthy. We have been working closely with local, state, and federal authorities to respond to the unique needs of the community. We’ve been working with partner YMCAs in Connecticut and Rhode Island, as well as with YMCAs across the country to ensure that we are putting procedures and protocols in place to open as safely as possible.
We are excited to be reopening on Saturday, June 20th, and we will be ready to welcome our members back! When we reopen, we may look different, but we are here to support our community, just as we have for over 75 years. Through caring, honesty, respect and responsibility, and with your help, we can STAY HEALTHY TOGETHER!
The following information is subject to change. We will update and add as we move forward. Please check back frequently.
We are excited to be reopening our facilities on Saturday, June 20th!
West Side Branch
- We will open with a modified schedule to ensure that we are opening as safely as possible. We’ll continue to assess the needs of our members, and will adjust the schedule as we determine there is a need.
- Monday – Friday 7 am-7 pm
- Saturday & Sunday 8 am – 12 pm
- We are open for Wallingford Family YMCA members ONLY.
- Nationwide Membership is not being accepted at YMCAs at this time.
- Guest passes are not being accepted at this time.
- We are accepting new memberships. The easiest way to join is to sign up online. We can also process new memberships at our West Side Branch.
- Members under the age of 14 will need to be accompanied by a parent or guardian at this time.
- Group Fitness classes are available by reservation only.
- Cardio equipment is available by reservation. We will have some cardio equipment available for walk-ins.
- We have created individual workout spaces. These are available by reservation, with some available for walk-ins.
- We have created two private workout rooms. Personal training clients have first priority during training sessions. These are also available by reservation.
East Side Branch
- Our East Side Branch will be open for our YMCA Camp Ulbrich from Monday – Friday. YMCA Camp Ulbrich begins on Monday, June 22nd. We have space available, so register your child today!
- Our plan for the Dolphins Swim Team and for Adult lap swim will be finalized after the Governor communicates the restrictions for businesses in Phase 2. The Governor’s update is expected to be on Monday 6/8.
The Learning Community
We are committed to your health and safety. As part of this, we are putting procedures and protocols in place to open as safely as possible.
Our Commitment to Our Community
- We will be mindful of the recommended directions of the state, county, and city government, and we will adjust our practices as needed.
- Each week, all staff will receive a procedural refresher.
- We will commit implementing contact tracing measures and to reporting incidents to the Wallingford Health Department
- We will communicate to staff and members in a timely fashion of any exposures that have been confirmed.
- We will follow all recommended CDC, State of Connecticut, and recognized practices.
- We will continuously implement administrative controls to reduce and minimize exposure to all.
- We will be united in our language and communication with our staff and our members.
We need your help to Stay Healthy Together. If we all do our part, we can maintain an environment that is as safe as possible for all. As part of this, we expect the following from our members:
- We will take your temperature at the door.
- If you have a temp of 100F or higher, we will not allow you to enter the site.
- We will ask that you complete a quick health questionnaire:
- In the past 14 days, have you had any of the following symptoms?
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
- In the past 14 days, have you potentially been exposed to COVID-19? Potential exposure includes:
- Household COVID-19 cases
- International or domestic travel
- Health issues
- Household quarantines
- Known direct contact with COVID-infected individuals
- We ask that you wear a mask while in common areas.
- We ask that you use sanitizer when you enter the facility.
- You will be provided with a spray bottle and towel. We ask that you clean all equipment thoroughly before and after use.
- We ask that you maintain social distancing (6 ft.).
- We ask that you wash your hands often with soap and water for at least 20 seconds.
- We ask that you follow our core values of caring, honesty, respect and responsibility.
We are SO excited to welcome our campers back to the YMCA on June 22nd and bring back a small sense of normalcy for the kids.
I would like to share some of the things we know will and will not be happening this summer at camp. While we work out our day to day specifics, which will be shared with you at a later time, I would like to at least let you know what you can expect in certain areas.
What you can expect to see and experience at camp this summer:
Daily Temperature Checks and health surveys for Campers + Counselors
Coordinated drop off / pick up of campers to limit interactions (please plan for at least 15-20 minutes added to your commute)
Counselors WILL be required to wear masks
Campers WILL NOT be required to wear masks but if you’d like your camper to, please feel free to bring one.
Campers will be in groups of 10 kids to 1 Counselor
Campers will be required to carry their belongings and lunches WILL NOT be refrigerated so please plan accordingly.
Groups will have their own equipment to help limit exposure
Groups will have their own hand sanitizer and cleaning supplies
Campers will wash hands/use sanitizer before & after each period
Counselors will sanitize each area and equipment after use
Enhanced cleaning schedule performed multiple times a day by contracted cleaning service
Visual signs will be posted showing which way to enter and exit the building
Rotating Schedule to move groups around while maintaining social distancing
What will not be happening at camp this summer:
Big Group Events & Activities
I would also like to welcome Amy Gagne, our Camp First Aid Director, to Camp Ulbrich 2020! Amy has been with the YMCA in various positions throughout the years, like our SAGE program as a Head Teacher and she was a First Aid Director at another camp before she joined Camp Ulbrich. If your camper has emergency medications, she would be the one to connect with. Amy will reach out about any missing health forms, issues and other needs on an individual basis. Welcome Amy!
There have been requests to have friends paired up with one another to add someone they know into their group for the summer. Please be aware that we cannot always accommodate these requests as we do group by grade. It’s always been the magic of camp to make lasting friendships and I know our campers this year will continue to do the same, old friends and new alike!
From Tammi Mastroianni, Childcare Billing Coordinator:
Our policy for camp deposit is if you withdraw from camp they are non refundable. Due to this unforeseen circumstance, you will not lose your deposit and we will offer a system credit on your account to use for any program or next year’s camp at the YMCA. The non refundable policy will go back in place once camp starts.
Session 1 withdraw by 6/12
Session 2-5 withdraw by 6/19
All changes require two weeks notice before each session starts.
Please email Tammi at email@example.com for withdrawals & changes.
Please let me know if you have any questions and we all look forward to seeing you and our campers soon!
Camp Ulbrich Director
How can I stay connected to the Y while the Y is closed?
Staying connected matters. Our branches may be closed, but Your Virtual Y is here to help you, your family, and our community stay active and engaged. We have free workout videos, family activities, wellness tips, and more. We would love to hear from you, too! If you’d like to reach out to us directly, you can contact anyone on our leadership team directly, or you can send us a general email and we’ll get in touch with you!
How does this affect my membership?
We’ve put all memberships on hold automatically, so you will not be automatically billed during this time. If you paid in advance for your membership, we will be extending the renewal date for your membership when we reopen. During this time, we’re asking for your help. We hope you’ll consider making a donation to support the Y. Your donation will help us meet critical community needs, including providing virtual resources for youth, families and adults, hosting blood drives, sharing letters of kindness and more. It will also ensure that the Y returns strong and ready to serve you and our community.
Can I cancel my membership?
There’s no need to cancel. We’ve put all memberships on hold automatically and you won’t be charged again until we reopen. We know that when we reopen, there will be a greater need for financial assistance for membership and programs, and we’re ready to support our community with increased funding. Please contact us to discuss your options.
If I have an insurance-subsidized membership, why do I have to check in?
We are reimbursed per visit for insurance-subsidized memberships, including SilverSneakers, RenewActive, Silver&Fit and Active&Fit. No visits means we receive no funding. These companies have said that they may reimburse us for virtual check-ins if our members are using our online resources to stay active & healthy. While it is not guaranteed that we’ll receive this funding, we want to capture “visits” just in case! Check in here and, if you’ve already “visited” since we’ve been closed, please complete this quick survey to record your visits.
I registered for a program and you now are closed. Can I get a refund?
We are currently planning to resume classes when we reopen, and we’re holding a spot for you. Please contact us here for more information and to discuss your options.
Are you still going to run summer camp?
Camp is an important part of every child’s summer and the Y is currently planning for the best summer ever. To register or to discuss options, contact us. We are closely monitoring the coronavirus situation and we will update our plans as needed.
When do you expect to reopen?
We will do everything we can to reopen as soon as possible. We’re closely monitoring information and guidance from public health officials and will follow their lead. For an update on facility status, please visit our website.
In the meantime, Your Virtual Y is here to keep you active and engaged from home.
When do you expect to start running programs again?
We are unsure at this time. We will do everything we can to reopen as soon as possible. We’re closely monitoring information and guidance from public health officials and will follow their lead.
Is childcare still running?
At this time, our TLC and SAGE childcare programs are closed until further notice. The health and well-being of our community is our highest priority. For more information, please contact us.
Will I still be billed for childcare?
We are not billing for our childcare programs while these programs are not running. If additional days are added to the June school schedule, there will be no additional charge for SAGE. If the school year ends and there are fewer than the regularly scheduled 183 school days, the YMCA will prorate the final payment. We will continue to assess the situation, and will change plans as needed.
We urge you to follow all guidance from public health officials. If you have any questions, please contact us here.
The Governor has announced the task force decisions on which businesses can open on May 20. This list does not the YMCA facilities, so we will remain closed at this time. We are eager to reopen and to have our members return, and we are busy putting measures in place to keep our members and staff as safe as possible when we do open our doors.
Keep friends and family safe.
IN THE PAST 14 DAYS, HAVE YOU:
- Traveled outside of the US?
- Come in contact with anyone that may have been exposed to COVID-19?
- Experienced any cold or flu-like symptoms?
If you can answer YES to one or more of these questions, please stay home and keep your distance from others! It’s the best way to protect your family and friends.
Basic hygiene is the best thing you can do. Everyone should always take simple daily precautions to help prevent the spread of all respiratory illnesses:
• Wash your hands for at least 20 seconds with soap or use a hand sanitizer that contains alcohol.
• Sneeze and cough into tissues. If you get mucus or spit on your skin, clean it off right away. Avoid touching your face with unwashed hands.
• Avoid touching your eyes, nose, and mouth.
• Avoid close contact with people who are sick, especially people exhibiting respiratory symptoms and fever.
• Stay home when you’re sick.
• Regularly and thoroughly clean surfaces, such as counter tops and doorknobs, with a disinfectant.
Click here for more information: How to Coronavirus-Proof Your Home
Governor Ned Lamont today announced that the State of Connecticut is partnering with the developers of the How We Feel app in an effort to anonymously provide scientists with critical health information needed to understand the spread of COVID-19. Available to download for free in the Apple App Store and the Google Play store, it is supported by a nonprofit organization and does not require logging in or the sharing of any personal details, such as name or email address. In addition to being available to download to mobile devices, users can also complete the survey through a web version available at howwefeel.app.
COVID-19 INFORMATION UPDATES FROM THE STATE OF CT AND HARTFORD HEALTH CARE
The State of Connecticut has set up an information line for people with questions about COVID-19 symptoms, travel recommendations, what to do if you are sick with COVID-19, and more. Simply call 2-1-1 on any phone, and follow the automated phone prompt. You can also visit http://ct.gov/coronavirus for the same information. Hartford Health Care is also offering text alerts, sign-up by texting “COVID-19” to 319-96.
We also encourage everyone to regularly check the CDC’s website for important updates and safety information. Some information included on this site: