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CAREERS

Help Make a Difference

Strengthen Communities & Change Lives with a Career at the Y

Working at the Y gives you the opportunity to strengthen communities and change lives, including your own. No matter what role you take on at the Y, you’ll show up each day with the satisfaction of knowing your contributions are helping to empower young people, improve health and well-being, and inspire action in your community. Working side by side with diverse leaders with different backgrounds, perspectives and strengths, you’ll discover new ways to connect with your community, find your purpose and fuel your passion every day!

We Invest in You

We work relentlessly to strengthen communities, starting with you. The Y sees all staff as Cause-Drive Leaders and, to help you reach your full potential, offers coaching, career pathing and training through a comprehensive leadership development and certification system.

To reward employees for their dedication to strengthening communities, the Y helps ensure a secure and comfortable retirement through The YMCA Retirement Fund (YRF).  In addition to providing retirement benefits, the YMCA Retirement Fund is committed to results-driven, high quality financial services and education.

Opportunities for All Strengths

We value diverse perspectives and experiences and encourage our staff to serve in positions that allow their individual skills and talents to shine. At the Y, you’ll find opportunities to strengthen community while growing a career in the following fields:

Academic Enrichment

Adult Education

Arts & Humanities

Aquatics

Camping

Child Care

Child Welfare & Intervention

Community Development

Environmental Education

Family Support

Finance/Accounting

Fitness

Fundraising

Global Services

Human Resources

Marketing & Communications

Management & Administration

Public Policy

Sports

Technology

Youth Leadership

Join Us

If you want more than just a job—if you’re looking to discover a sense of purpose and opportunities to contribute to the greater good—then the Y is the place for you. Join us!

Job Opportunities

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility.  Interacts with new and existing members to help them in achieving their health and well-being goals. Creates a welcoming environment for all members.  Instructs individual member clients, provides excellent service to members in a safe, enjoyable, and positive environment that promotes member wellness and engagement in accordance with YMCA policies and procedures.

ESSENTIAL FUNCTIONS:

  1. Must enjoy working with people. Positive attitude, high energy, pleasant personality a must.
  2. Strives to achieve monthly personal training sales goals as established Health and Wellness Director.
  3. Strong background in exercise design, performing fitness assessments and setting individualized fitness goals.
  4. General knowledge of nutrition in relation to exercise.
  5. Keep informed of latest trends and safety concerns in the health and fitness industry through reading professional publications and attending continuing education training programs.
  6. Maintains working knowledge of wellness and trends to provide effective information and support to members.
  7. Builds effective, authentic relationships with members; helps members and program participants connect with each other and the YMCA. Stays current and promotes programs, services, and special events at the YMCA.
  8. Observes and adjusts approach to support all participants’ capabilities, physical conditions, health, and culture.
  9. Keeps accurate records of client’s personal training sessions.
  10. Follows departmental procedure when requesting time off for vacation, illness or emergency. Arranges own coverage when planning to take time off.
  11. Must have the ability to lift a minimum of 50 pounds.
  12. Follows YMCA policies and procedures; responds to emergency situations.
  13. Attends all department staff meetings.

QUALIFICATIONS:

  1. Required certifications: CPR, AED, First Aid, OSHA and national certification (ACSM, ACE, NETA, AFAA, NASM, WITS, ISSA) in personal training or YMCA Foundations of Group Exercise certification.
  2. At least one year of experience in personal training preferred.

Contact Colleen Villano for more information.

Under the direction of the Member Services Coordinator, the Lead Member Services Specialist will provide excellent customer service to YMCA members. They will be well versed and educated on all facets of YMCA programs and services and will be able to articulate this information to new and existing members. The Lead Member Services Specialist, working as part of the Membership Team, will deliver professional customer service and relationship building skills to create a welcoming environment at the YMCA. They will work as a role model for member services staff, and will train staff in partnership with the Member Services Coordinator. They will follow the practices of Living Our Cause and will exhibit the core values of caring, honesty, respect and responsibility in all aspects of their work with the YMCA. The Lead Member Services Specialist will have solid communication, computer and customer service skills. Accuracy is of the utmost importance.

QUALIFICATIONS:

  1. Must be 18 years of age.
  2. Customer service background
  3. Computer literacy
  4. Certification in First Aid, CPR and AED are required within 90 days of hire

ESSENTIAL FUNCTIONS:

  1. Take a lead role in the continued improvement of all desk services to include member and community relations, information and program registration.
  2. Train new staff as well as continually provide training and guidance for all staff. Work in partnership with Member Services Coordinator to develop a comprehensive training program that will change with the ongoing needs of the business.
  3. Assist in managing the schedule for the Member Services Department, including both main branches and the Choate Fitness Center.
  4. Assist in supply management, including inventory control and ordering.
  5. Assist in monitoring temporary signage in the buildings for current information, accuracy and professional look.
  6. Assist in maintaining accuracy of all membership/program records and accuracy cash controls by Member Services staff. Monitor through ongoing audit.
  7. Follow and enforce all YMCA procedures and policies, including personnel guidelines, safety guidelines, facility access procedures and membership policies. Carry out emergency plans as necessary.
  8. Deliver exceptional service by listening and responding to member and guest needs and resolving conflict or concerns effectively and professionally.
  9. Strive to know every member by name and maintain a positive, ongoing relationship with all members, guests, staff, and community partners.
  10. Maintain timely, relevant knowledge of all YMCA programs and services in order to accurately inform customers of the services available.
  11. Check in and greet members and guests accurately and efficiently. 
  12. Answer the telephone in a professional, courteous manner.
  13. Work with team members to encourage the use of YMCA services, programs, and membership opportunities.
  14. Support and contribute to a safe, clean environment for staff and customers.
  15. Uphold YMCA policies and procedures in a respectful, positive manner. 
  16. Assume other responsibilities as deemed appropriate by the supervisor. 

WORK ENVIRONMENT AND PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Office/recreational environment. 
  2. Intermittent sitting, standing, walking are required.
  3. Sufficient agility, mobility and strength, including the ability to lift up to 50 lbs., to perform essential functions and to supervise program.
  4. Hours will include evening and weekend work.
  5. Reliable transportation and travel among local branches may be required.

Safety is the responsibility of every employee of the YMCA.  Each employee is charged with adhering to the YMCA’s Safety and Risk Management Program as directed by the management.  

Contact Heather Savoyski for more information.

Playing at SAGE

The Assistant Teacher will assist the Head Teacher in carrying out the daily activities for the School Age Growth & Enrichment program (SAGE), including snack preparation, organization of physical activities, organization of arts & crafts projects and more!. This individual will promote feelings of mutual respect, acceptance, and appreciation among youth and adults while creating a safe environment that helps all youth feel welcome and respected.

Qualifications:

  • Must be at least 16 years of age
  • Must have experience working with children ages 5-10
  • Must meet all State of Connecticut licensing requirements (negative TB test, good health report, First Aid / CPR certification)
  • Must have the ability and desire to work with children

Contact Emily Walter for more information.

Under the direction and supervision of the appropriate lead teacher, the assistant teacher will be responsible for assisting with the planning, development and implementation of all classroom activities. The assistant teacher will have specific assignments that provide for the children’s social, physical, and mental growth and will also work in any support role necessary for the operation of the child care program.

ESSENTIAL FUNCTIONS:
• To provide the children with a safe, loving and nurturing environment.
• To meet the children’s needs in all areas – physical, emotional, social and intellectual.
• To participate with the lead teacher in the implementation of the weekly lesson plans.
• To carry out appropriate and positive discipline established by the teacher.
• To see the program goals are implemented.
• To maintain a room arrangement that is safe, inviting, interesting and stimulating.
• To be sensitive and responsive to parents.
• To attend staff meetings and conferences.
• To assist in record-keeping for the classroom.
• Support the programs and goals of the YMCA.
• Assume all other duties as requested by lead teacher and director.

QUALIFICATIONS:
• Ability to work well with children
• Ability to lift 50 pounds.
• Ability to participate in all activities, i.e. games, sports, and other child appropriate activities
• Cooperate with teachers and directors
• Evidence of sufficient maturity and judgment to handle crisis situations.
• Documentation of physical examination and TB test.
• Compliance with requirements mandatory for state license within 14 days of hire.
• Attend staff development regularly as mandated by State of CT and the Wallingford Family YMCA.
• Current Infant/Child CPR and First Aid Certification required at all times. CT Child Care Certification recommended.

Safety is the responsibility of every employee of the association. Each employee is charged with adhering to the YMCA’s Safety and Risk Management program as directed by the management.

Under the direction and supervision of the appropriate lead teacher, the assistant teacher will be responsible for assisting with the planning, development and implementation of all classroom activities.  The assistant teacher will have specific assignments that provide for the children’s social, physical, and mental growth and will also work in any support role necessary for the operation of the child care program.

Qualifications:

  • Ability to work well with children
  • Ability to lift 50 pounds.
  • Ability to participate in all activities, i.e. games, sports, and other child appropriate activities
  • Cooperate with teachers and directors
  • Evidence of sufficient maturity and judgment to handle crisis situations.
  • Documentation of physical examination and TB test.
  • Compliance with requirements mandatory for state license within 14 days of hire.
  • Attend staff development regularly as mandated by State of CT and the Wallingford Family YMCA.
  • Current Infant/Child CPR and First Aid Certification required at all times. CT Child Care Certification recommended.

Contact Emily Walter for more information.

Dolphins Swim Team practicing skills

The lifeguard is responsible for providing and maintaining a safe pool environment for all members and participants. This requires both proactive actions that will prevent accidents as well as appropriate reactive actions should an incident take place. Upon hire, lifeguards will receive a full orientation to the Wallingford YMCA Aquatics Facility.

Qualifications:

  • Minimum of YMCA Lifeguarding or American Red Cross Lifeguarding is required. 
  • American Red Cross CPR/AED for the Professional Rescuer and First Aid required.
  • Current certifications must be maintained and are the responsibility of the staff member. Re-certifications will be offered periodically. 

Contact Megan O’Connor for more information.

Meg O'Connor

The Swim Instructor at the Wallingford Family YMCA maintains a supportive, positive atmosphere that welcomes and respects all individuals and provides direct leadership, instruction and motivation for students in swim classes and for private lessons. This individual instructs swimming lessons in accordance with YMCA guidelines, having prepared lesson plans accordingly, and supports members and program participants in achieving their goals.

Qualifications:

  • YMCA Swim Instructor certification, or equivalent.
  • CPR for the Professional Rescuer, AED, and First Aid certifications required.
  • Must be able to demonstrate swim instructor skills in accordance with YMCA standards.
  • At least 16 years of age.

Contact Megan O’Connor

The Member Services Associate will provide excellent customer service to YMCA members and guests, creating a welcoming environment to all. This individual will be well-informed about all YMCA programs and services and will be able to share this information to new and existing members. The Member Services Associate must have solid communication, computer & customer service skills, with great attention to detail.

Qualifications:

  1. Must be 18 years of age.
  2. Customer service background
  3. Computer literacy
  4. Certification in First Aid, CPR and AED are required within 90 days of hire

Contact Heather Savoyski for more information.

Job Title:  AQUATICS LIFEGUARD & SAFETY COORDINATOR Status: EXEMPT 

Department: AQUATICS Reports to: AQUATICS DIRECTOR

Revision Date:  11/7/2019

 

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Under the supervision of the Aquatics Director and within the policies established by the Wallingford Family YMCA, the Aquatics Lifeguard & Safety Coordinator is responsible for planning and delivering of Lifeguard in-service trainings, conducting staff evaluations, and weekly scheduling for lifeguard staff. The Aquatics Lifeguard & Safety Coordinator will supervise Lifeguard staff ensure the highest quality and safety for all members and program participants. Weekend and daytime hours required in coordination with the Director.

 

ESSENTIAL FUNCTIONS:

Uphold and exemplify high standards of customer service.

  1. Assist in recruitment, training, development, and evaluation of aquatics staff. 
  2. Coordinate substitute procedures for staff; record all changes and maintain up-to-date staff schedule. Be accountable for coverage of all assigned lifeguard shifts. 
  3. Supervise aquatic staff in the absence of the Aquatics Director.
  4. Ensure records of staff certification are current and complete.
  5. Guard and/or teach in the absence of a scheduled lifeguard or swim instructor as necessary.
  6. Provide direct service as a lifeguard and/or swim instructor as needed.
  7. Assist with leadership at all lifeguard/swim instructor in-service trainings and meetings, including evaluations of swim instructors.
  8. Coordinate and schedule lifeguard shifts.
  9. Be professional, courteous, alert and diplomatic.  Guard all swimmers; eliminate unsafe practices and physical hazards
  10. Maintain general pool rules
  11. Administer proper first aid and carry out emergency procedures in the event of an accident
  12. Participate as a part of the Aquatics staff team in providing a safe and enjoyable environment
  13. Assist in the marketing and distribution of program information. 
  14. Answer questions and explain aquatics programs to the public, including answering emails, voicemails, and in-person inquiries. 
  15. Provide training and guidance to new lifeguard staff.
  16. Assist with evaluation of lifeguard staff for Initial Reviews (within the first 90 days)
  17. Work the opening pool shift at least 3 mornings per week
  18. Keep informed of all changes in the schedule and upcoming events
  19. Gather information and prepare reports as directed. 
  20. Participate on at least one committee within the YMCA or community. 
  21. Create and run at minimum one Aquatic Safety & Awareness event per year. 
  22. Participate in and/or volunteer for at least one Community Support Campaign event per year.
  23. Inspect and ensure high standards of maintenance, cleanliness, and repair of aquatic equipment and supplies, including first aid supplies. 
  24. Test and manage pools in accordance with Wallingford Family YMCA policies and guidelines, including, but not limited to, chemical levels and emergency situations.
  25. All other duties as assigned by supervisor

 

QUALIFICATIONS:

  1. A minimum of 2 years of experience working in the Aquatics field
  2. Current Lifeguarding Certification and CPR/AED/First Aid Certifications required
  3. YMCA Swim Lesson Instructor Certification, Pool Operator Certification, Lifeguard Management Certification within 6 months of hire
  4. Red Cross Lifeguard Trainer Certification preferred
  5. Additional training must be completed as required by the State and/or Federal Government.
  6. Bachelor’s Degree in Recreation or a related field preferred
  7. Good communication skills; Leadership skills are imperative. 
  8. Must be 21 years or older. 
  9. Must exhibit the core values of caring, honesty, respect, and responsibility in all aspects of work with the YMCA. 

 

WORK ENVIRONMENT & PHYSICAL DEMANDS:

  • Must be able to lift 50 lbs.
  • Must be able to stand and walk for long periods of time. 
  • Must be able to work for extended periods of time in an aquatics environment.

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. The Marketing Coordinator is under the direction of the Senior Director of Membership & Wellness and within the policies established by the Wallingford Family YMCA.  The Marketing Coordinator works with the Senior Director of Membership & Wellness on the development and implementation of the overall marketing strategy including branding, communications, budgeting, and public relations in order to support YMCA leadership, while strengthening the mission of the Wallingford Family YMCA.  

ESSENTIAL FUNCTIONS:

  • Supports the growth and development of programs, membership sales and fundraising.
  • Implements Association image and guidelines, provides leadership and counsel in the areas of marketing and graphic design.
  • Assists in the development of a strategic marketing plan specifying our marketing channels (e.g., print, radio, cable, direct mail, social media and email) and the appropriate messages to individuals to strengthen their participation both as members and donors.
  • Creates and manages in-house marketing and visual presentations.
  • Maintains strong in-house presence across all Wallingford Family YMCA member and program sites in order to establish relationships with members and staff, to support management, and to identify marketing needs that address specific sites and programs. 
  • Assists in developing a formal media relations program including regular distribution of news releases and distribution of public service announcements as needed.
  • Administers the Wallingford Family YMCA’s website; responsible for all online social media content.
  • Conducts market research to help identify trends and opportunities in the marketplace, member needs and levels of satisfaction; assist other departments with research projects as needed.
  • Participate in the YMCA’s Annual Support Campaign
  • Act as YMCA Liaison to a community agency, to be determined.
  • Member of the YMCA’s Leadership Team.
  • Assists in preparing and monitoring the annual budget for marketing and media relations, and is responsible for meeting the budget.
  • Assume other responsibilities as assigned to ensure the overall operations of the Y and to support teamwork

QUALIFICATIONS:

  • Bachelor’s Degree required, or equivalent combination of education and at least two years of relevant experience.
  • Demonstrated expertise in the concepts, practices and procedures related to the field of marketing.
  • Demonstrated expertise in website content management systems and web analytics tools.
  • Attention to detail and the ability to synthesize complex ideas into coherent, compelling case statements and communications materials.
  • Excellent personal computer skills and experience with standard business software, including Microsoft and Adobe products.
  • Excellent writing, proofreading and editing skills
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • Proven ability to build consensus and work effectively within a cross-departmental team.
  • A well-developed understanding of accounting and budgets.
  • Experience in a non-profit/cause-driven environment a plus.

EFFECT ON THE END RESULT:

This position has primary impact on the overall effectiveness of YMCA images and messages in the community, and has responsibility for the broad awareness that attracts people to the organization and encourages members to deepen their involvement and funding sources to support our activities.  Some measures of success:

  • Widespread/accurate interpretation of the purposes of the Wallingford Family YMCA to the community
  • Growth and retention of existing members and program participants
  • Programs and departments feel supported by the marketing department, and place a high value on the services provided.
  • Meeting or exceeding budgeted revenue goals for membership, programs and fundraising.

Y COMPETENCIES (TEAM LEADER):

Community: Ensures a high level of service with a commitment to improving lives.

Influence: Empathetically listens and communicates for understanding when negotiating and dealing with conflict.

Communication: Effectively tailors communications to the appropriate audience.

Project Management: Develops plans and manages best practices through engagement of team.

Change Capacity: Facilitates change; models adaptability and an awareness of the impact of change.

Functional Expertise: Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Office/recreational environment. Intermittent sitting, standing, walking are required. 
  2. Sufficient agility, mobility and strength, including the ability to lift up to 50 lbs., to perform essential functions and to supervise program.
  3. Hours will include evening and weekend work.
  4. Reliable transportation and travel among local branches will be required.

Safety is the responsibility of every employee of the YMCA.  Each employee is charged with adhering to the YMCA’s Safety and Risk Management Program as directed by the management.  

We are an equal opportunity employer.

Salary: $38,000-43,000

Additional Compensation Details: 

Paid vacation, holidays, participation in Y Retirement Fund, medical/dental/life

The Wallingford Family YMCA is seeking an individual to instruct its Fit to Go Program during the school year. The Fit to Go Program is designed to teach youth how to lead healthier lives by being more physically active and follow better nutrition.  Coach will be responsible for teaching about proper nutrition, developing workout plans, organizing active games, manage attendance, communicate with parents and help with events. Candidate should have previous experience working with youth, be able form positive relationships with students and parents, as well as promote healthier, more active lifestyles. Previous experience with exercise and/or sports activities is preferred but not required, CPR/AED Fist Aid  required. Part-time position, school year hours are Monday -Thursday 3:15-5:15.

Contact

Brianne Barrett