ABOUT THE Y
CODE OF CONDUCT
POLICIES & REGULATIONS
At the Wallingford Family YMCA, we expect staff, members, volunteers and guests to act in accordance with our mission and values at all times by behaving in a mature & responsible way and respecting the rights & dignities of others. This is to ensure the safety and comfort of everyone in our facility or participating in our programs.
At the Wallingford Family YMCA, we demonstrate Caring, Honesty, Respect and Responsibility by:
The YMCA is a drug, alcohol and smoke-free facility. Smoking, alcohol or drug use and/or being under the influence of drugs or alcohol on the premises is prohibited. No alcohol will be allowed on the premises unless at a sanctioned YMCA event.
Members and guests are encouraged to be responsible for their personal comfort and safety. Any one who feels unsafe or uncomfortable should report the situation to a staff member. We will make every effort to investigate and resolve issues promptly, confidentially and effectively.
The YMCA reserves the right to cancel the membership of any member or suspend visitation privileges of any guest who does not follow the Code of Conduct at any time while on-site at a branch or during participation in any Y affiliated program or event, regardless of location. Staff members may define what is considered a breach of the Code of Conduct and will ask to the violator to leave. All reported incidents will be reviewed by the Executive Director and the decision to suspend or terminate YMCA membership or visitation privileges will be made at the discretion of the Executive Director.
General Facility Policies
East Side Facility Use
Children over the age of 12 may use the YMCA without a parent/guardian.
Children 8-11 years old must have a parent/guardian in the YMCA building.
Children 7 and under must have a parent/guardian in the program area.
East Side Health & Wellness
Children 11-12 years old may use the cardio equipment only with the supervision of a parent/guardian.
Children 13-14 years old may use the selectorized equipment.
Members over the age of 14 may use the free weight equipment.
West Side Facility Use
Children under the age of 13 may NOT use the West Side Branch.
Everyone entering building must stop at Welcome Center. Members must scan cards. Visitors, guests and community participants must check in and sign visitor's log and liability waiver.
Registered sex offenders are not welcome at the YMCA. Our computer software scans our database and compares it to the registry on a regular basis.
Camera & Cell Phone Use
Video recorders, cameras or any other visual recording devices are not allowed within the YMCA without the expressed consent of the Executive Director.
Some cellular phones have the capacity to take pictures and video. We have zero tolerance for anyone taking pictures or video of another person without their
Cell phone usage is not allowed in locker rooms in accordance with the Video Voyeurism Prevention Act of 2004. Members and guests cannot make or take cell phone calls while in the fitness center.
The Wallingford YMCA reserves the right to take pictures and video of its participants for brochures, publications, our website and other marketing purposes. If you would prefer not to be photographed, please stop by the Welcome Center and let us know in writing.
Each person, as a member or visitor, is solely responsible for any personal injuries or losses sustained while on any YMCA property or during any YMCA sponsored activities.
Memberships can be on hold for a maximum of 3 months per year for illness or injury with appropriate documentation. Please see the Welcome Center for a change form.
Members who wish to terminate their membership much complete the
Membership Exit Survey 30 days prior to the next draft date. Annual memberships are non-refundable.
If you need to make other changes to your membership, simply stop by the Welcome Center to fill out a membership change form. Changes can take 30 days to take effect.
Facility Closures & Class Cancellations
Inclement Weather Policy
This policy encompasses ALL EAST SIDE BRANCH programs including: swim team, fitness classes, youth sports & swim programs and Child Watch.
When Wallingford Schools have a DELAYED OPENING, there will be no classes or programs until 12:00PM. When Wallingford Schools are CANCELLED, there will be no classes or programs until 3:00PM. Evening programs will still be held unless otherwise indicated.
WEST SIDE BRANCH programs & classes will be held as scheduled unless the facility is closed. Facility closures will be announced on our website and channels 3, 8 & 30.
The YMCA will make every attempt to make up classes for programs that have additional fees other than membership, but make-ups are not guaranteed.
All programs have a set minimum number of participants needed for the program to run. The minimum for all youth classes is 3 participants. The minimum for Red Cross Courses is 4 participants. If the minimum number of participants is not reached, the instructor has the authority to cancel the class or program. If the YMCA cancels a class, a 100% refund will be given.
If the YMCA cancels a class, a 100% refund will be given. Program fees are fully refundable if withdrawal from a class occurs due to a doctor-documented illness. A voucher may be issued in lieu of refunds and are valid for one year. If withdrawal from a class occurs for any reason after the first class, a 50% refund or credit may be issued. No refunds will be issued after the second class. All refunds are subject to program director’s approval.
General Pool Rules
Pool Storm Closures
Per Connecticut State Law, at the first sight and/or sound of a thunder and lightning storm, lifeguards will clear the pool immediately for 30 minutes. Within those 30 minutes if the lifeguards do not hear or see anything storm related, swimmers will be allowed back in the swimming pool. If the lifeguards do see lightning and/or hear thunder within those 30 minutes, lifeguards are
required to repeat the 30 minute time period over again
Lap Pool Policies
Teaching Pool Policies