The information below outlines the YMCA Code of Conduct, as well as general policies on program fee refeunds, program cancellations, membership, and the use of YMCA facilities.

If you have questions about these policies, contact any member of our staff.

  

Our Mission at the Wallingford Family YMCA is to build Strong Kids, Strong Families, Strong Communities.

We value the following attributes of personal character and ethical behavior and believe they are essential to attaining our mission:

Caring: To love others; to be sensitive to the well-being of others; to help others.
Honesty: To tell the truth; to be worthy of trust; to have integrity.
Respect: To treat others as you would have them treat you; to value the worth of every person, including yourself.
Responsibility: To do what you ought to do; to be accountable for your behavior and your obligations.

At the Wallingford Family YMCA, we expect staff, members, volunteers and guests to act in accordance with our mission and values at all times. We demonstrate Caring, Honesty, Respect and Responsibility by:

  • Speaking in respectful tones, refraining from the use of vulgar or derogatory language and dressing appropriately.
  • Resolving conflicts in a respectful, honest and caring manner; never resorting to physical contact or threatening gestures.
  • Respecting the property of others; never engaging in theft or destruction.
  • Creating a safe, caring environment; picking up after ourselves and one another. This is your YMCA.
  • The YMCA is a drug, alcohol and smoke free facility. Smoking, alcohol or drug use and/or being under the influence of drugs or alcohol on the premises is prohibited.
  • No alcohol will be allowed on the premises unless at a sanctioned YMCA event.
  • Cooperating with staff and complying with all health and safety procedures including evacuation of the building.

FAILURE TO COMPLY WITH THE YMCA CODE OF CONDUCT MAY RESULT IN A SUSPENSION OR TERMINATION OF MEMBERSHIP.

Registration: It is the YMCA’s policy that current members are allowed to register for programs prior to the general public. Walk-in and phone-in registration is available.

Refunds/Credits: Program fees are fully refundable if withdrawal from a class occurs due to a doctor-documented illness. Vouchers may be issued in lieu of refunds and are valid for one year. If withdrawal from a class occurs for any reason after the first or second class, a 50% refund/credit may be issued. No refunds will be issued after the third class. All refunds are subject to program directors approval. If the YMCA cancels a class, 100% refund will be given.

Cancellations: Every effort will be made to provide makeup for classes canceled by the YMCA due to instructor illness, inclement weather or holidays. If this is not possible, letters of credit will be issued.

Entering the building: Everyone entering building must stop at welcome center. Members and community participants must scan cards, visitors and guests must check in and sign visitor's log/liability waiver.

Child Supervision Policy: Children over the age of 12 may use the YMCA without supervision of a parent or guardian. Children 8 to 11 years old must have a parent/guardian in the YMCA building. Children 7 and under must have a parent/guardian in the program area. In the Health and Wellness Center, parent or guardian must accompany 11 and 12 year olds.

Cardio Area: Members ages 11-12 may use the cardio areas ONLY WHEN ACCOMPANIED BY A PARENT.

Cardio & Nautilus Areas: Members ages 13-14 may use these areas after the completion of a Fitness Orientation.

Free Weight Area: Members must be 15 years of age (with a Fitness Orientation) and over to use this part of the facility. Please practice safe workout habits. Put weights away when finished with that weight.

Men’s and Women’s Locker Rooms / Lounges: These lounges, located upstairs, are available to members 18 years of age and older. Those accompanied by children must use the Boy’s, Girl’s or Family Locker Rooms located on the main floor.

The Wallingford Family YMCA is not responsible for any lost or stolen items.

We strongly suggest you consult your physician before starting any fitness program. Individuals using the facilities of the YMCA do so at their own risk.

YMCA - Caring, Honesty, Respect, Responsibility - Putting Christian principles into practice in America through programs that build healthy spirit, mind and body for all since 1851 - All programs and schedules are subject to change without notice at the discretion of the Wallingford YMCA Staff. - Content Copyright © 2010 Wallingford Family YMCA. All rights reserved - Site Design Copyright © 2006 Michael Edward Lavigne, Jr. All rights reserved - The Y Logo is a registered trademark of YMCA of the USA and may not be used without consent.