Careers

Careers at the Wallingford YMCA

Help Make a Difference

Employees of the Y are a diverse community of people with a shared commitment to healthy living, personal development and social responsibility. Our employees share their talents through childcare, sports, fitness, aquatics, administration, community outreach, and more.

The Y’s comprehensive benefits package reflects the value we place on our employees. View current job openings and consider joining a great team!

Job Opportunities

Position: Member Services Coordinator
Department: Membership
Coordinator: Senior Director of Membership & Wellness
FLSA: Exempt
Salary Range: $30,000-$40,000
General Function:
Under the direction and supervision of the Senior Director of Membership & Wellness and
as a member of the Wallingford Family YMCA’s leadership team, the Member Services
Coordinator shall be responsible for all day to day functioning of the Member Services
Department as well as giving leadership to all activities of the Member Services
Department.
This person will oversee Member Services staff, Choate Fitness Center staff,
and Managers on Duty to ensure consistent, superior service procedures to maximize
member enrollment and program participation. The Member Services Coordinator,
working as part of the Membership Team, will deliver professional customer service and
relationship building skills to create a welcoming environment at the YMCA. The
Coordinator will follow the practices of Living Our Cause and will exhibit the core values of
caring, honesty, respect and responsibility in all aspects of their work with the YMCA. The
end result will be a positive impact on membership and program enrollment, satisfaction
and retention, and a strong, effective and highly motivated staff team.
Candidate Requirements/Qualifications:
1. Bachelor’s degree in a related area
2. 4 years minimum customer service experience; 2 years minimum supervisory
experience
3. Strong communication skills, including excellent written and oral skills and the ability
to actively listen
4. Excellent customer service and problem solving skills
5. Organizational and supervisory skills, a good understanding of administrative
procedures and organization, income production, expense control, maintenance of
accurate records and computer services
6. Ability to delegate appropriate responsibilities to the staff
7. Ability to establish and maintain harmonious relationships with staff, volunteers, YMCA
members and the general public is essential
8. A willingness to commit to the mission of the YMCA
9. Certification in First Aid, CPR and AED are required within 90 days of hire
Duties and Responsibilities:
1. Be a role model in welcoming people to the Wallingford Family YMCA and connecting
people to the YMCA’s cause by following the practices of Living Our Cause.
2. Be familiar with the mission statement and core values of the YMCA. Model the core
values while working and communicating with other staff members.
3. Actively listen, reflect and respond to customer questions and concerns in a caring
manner. When the opportunity presents itself, go above and beyond to resolve the
situation immediately.
4. Provide accurate information about membership, programs and services.
5. Recruit, hire, train and supervise staff.
6. Provide leadership for the continued improvement of all desk services to include
member and constituent relations, information and program registration.
7. Responsible for accurate entry of all membership/program records and accurate cash
controls by Member Services staff. Monitor through ongoing audit.
8. Monitor temporary signage in the building for current information, accuracy and
professional look.
9. Follow and enforce all YMCA procedures and policies, including personnel guidelines,
safety guidelines, facility access procedures and membership policies. Carry out
emergency plans as necessary.
10.Assist in fundraising efforts and the Community Support Campaign, with a focus on
Members as Donors.
11.Assume other responsibilities as deemed appropriate by supervisor.
Work Environment and Physical Demands:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
1. Office/recreational environment. Intermittent sitting, standing, walking are required.
2. Sufficient agility, mobility and strength, including the ability to lift up to 50 lbs., to
perform essential functions and to supervise program.
3. Hours will include evening and weekend work.
4. Reliable transportation and travel among local branches will be required.
Safety is the responsibility of every employee of the YMCA. Each employee is charged
with adhering to the YMCA’s Safety and Risk Management Program as directed by the management.
For more information contact:
Maryann Rizzo
203.269.4497 x116
HR@wallingfordymca.org

The Development/Executive Associate position will be responsible for administrative support for all development and executive functions. Must have the willingness to project the YMCA representation by personal adherence to all policies and must exemplify the Wallingford Family YMCA’s cause-driven values focusing on youth development, healthy living and social responsibility. Must adhere to all fundraising rules, ethics and best practices.

Qualifications: Associates Degree Required, Bachelors Degree Preferred. One to three years’ experience in office environment involving considerable computer work, data entry, filing, and report management. Experience using, managing and manipulating donor database software programs, excellent organizational skills. Working knowledge of Microsoft Office.

Early morning and evening meetings as needed, some weekend work is required for special YMCA events.  15 to 20 hours per week, somewhat flexible work weeks.

Essential Functions:

  • Provide administrative support to the Executive Director, Board of Directors and Capital Campaign.
  • Process all donations/grants received at the association office in accordance with receipting/acknowledgment guidelines.
  • Manages the online donation system, including downloading/posting gifts, creating funds and event registration, and preparing reports.
  • Administer (including preparing, organizing, filing) acknowledgement letter process for all gifts processed at branches/association office within department guidelines.
  • Support the Executive Director with donor relations/stewardship efforts (i.e. meetings, solicitation, communication) in an effort to centralize donor management, communication and tracking.
  • Special events management – Provide support and leadership as it relates to fundraising and organizational advancement.
  • Assist with preparation of grants, proposals, newsletters, fundraising materials and annual reports.

Additional Compensation Details: Free YMCA Membership, Discount for YMCA programs and services, 8% participation in Y Retirement Fund (if qualifications are met).

Must provide all of the following with submission: 1. Cover letter stating interest, 2. resume with pertinent qualifications,3. 3 references that can be contacted or submit 3 letters of recommendation with submission.

For more information contact:
Maryann Rizzo
203.269.4497 x116
HR@wallingfordymca.org
WORKOUT WHERE YOU WORK: Free Adult membership!

The Wallingford Family YMCA is currently recruiting for an experienced Spin Instructor. Class/es available are 9:00 AM Tuesday and 9:00 AM Thursday. Must also be available to sub classes for co-spin instructors.

The Wallingford Family YMCA Spin Instructor will be responsible for teaching spin classes: offer quality customer service to our members by teaching safe and functionally challenging classes that promote total fitness development.

Essential Functions :

Lead classes following YMCA fitness standards.
Develop positive relationships with members and provide motivational support and guidance.
Supervise class participants and activities to ensure safety.
Make yourself available to all members. Share your knowledge and be a resource for sound health and fitness information.
Minimum Requirements:

National Spinning Certification required.
1 year minimum experience
CPR/AED Certification required within 90 days of hire.
Ability to motivate and lead others.
Ability to respond to safety and emergency situations.
Should have a basic knowledge of body mechanics.

Excellent communication, interpersonal skills, self-motivated and an enthusiastic team member.

For more information contact:
Colleen Villano
203.269.4497 x123
cvillano@wallingfordymca.org

East Side Branch

WORKOUT WHERE YOU WORK! Free adult membership with a scheduled shift. The Wallingford Family YMCA has openings for year-round, reliable, qualified & energetic lifeguards to monitor pool activities and ensure member safety. Lifeguards will be responsible for carrying out & enforcing aquatic policies & procedures, rescue and response to emergency situations and basic pool maintenance procedures. Certification is REQUIRED prior to hiring. Must pass a swim test.

Applications available at The Wallingford Family Welcome Centers. With a scheduled shift you receive a free membership to both of our facilities. **NOT CERTIFIED? We offer Lifeguarding classes.

Please contact Alexandra Hunter, Director of Aquatics & Competitive Swimming: ahunter@wallingfordymca.org

WORKOUT WHERE YOU WORK! Free adult membership with a scheduled shift. Substitute Yoga Instructor is responsible for teaching yoga classes: offer quality customer service to our members by teaching safe and functionally challenging classes that promote total fitness development.

Essential Functions:
*Lead classes following YMCA fitness standards.
*Develop positive relationships with members and provide motivational support and guidance.
*Supervise class participants and activities to ensure safety.
*Make yourself available to all members. Share your knowledge and be a resource for sound health and fitness information.

Minimum Requirements:

*Must be available (1) Saturday per month to teach a rotating 9:30 AM class
*Appropriate Yoga Certification.
*CPR/AED Certification required within 90 days of hire.
*Ability to motivate and lead others.
*Ability to respond to safety and emergency situations.
*Should have a basic knowledge of body mechanics.

Please contact Colleen Villano, Health & Wellness Director: cvillano@wallingfordymca.org

Personal trainers interact with new and existing members to help them in achieving their health and well-being goals. Personal trainers instruct individual member clients, provide excellent service to members in a safe, enjoyable and positive environment. Trainers will promote member wellness and engagement in accordance with YMCA policies and procedures. National certification in personal training required. Minimum one year of training experience preferred.

 

Please contact Colleen Villano, Health & Wellness Director: cvillano@wallingfordymca.org

Nutrition counselor will interact with new and existing members to help them achieve their health and well-being goals as they relate to a healthy diet. The nutrition counselor will instruct clients on good nutrition and healthy diet, provide excellent service to members in a safe, enjoyable, and positive environment. Nutrition counselor promotes member wellness and engagement in accordance with YMCA policies and procedures. National certification in nutrition counseling required. At least one year of experience in nutrition counseling preferred.

Please contact Colleen Villano, Health & Wellness Director: cvillano@wallingfordymca.org

The Wallingford Family YMCA is seeking Head Teachers for the School Age Child Care Before & After School Program which is held in all the elementary schools in the Town Of Wallingford. To qualify for a head teacher position candidates must have a State of CT Head Teacher Certification or 15 credits in education or related field. Must have experience working with children, staff supervision, organizational skills and an excellent work ethic. The Head Teacher is responsible for implementation of the Before and After School program and must have good communication skills to interact with children, parents, staff and school administrators. Must enjoy working with children. The hours are 6:45 am- 8:45 am and 3:00pm-6:15 pm- Monday through Friday.

Please contact Emily Walter: ewalter@wallingfordymca.org

The Wallingford Family YMCA is seeking Assistant Teachers for the School Age Child Care Before & After School Program which is held in all the elementary schools in the Town Of Wallingford. High School Graduate.  Must have experience working with children ages 5-10. Develops and maintains open, friendly, cooperative and respectful relationships with families and staff. Must enjoy working with children. The hours are 6:45 am- 8:45 am and 3:00pm-6:15 pm- Monday through Friday.

Please contact Emily Walter: ewalter@wallingfordymca.org